Terms of service

Welcome to SnugHub.in (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. General

SnugHub.in is an e-commerce platform offering fashion, beauty, home, and lifestyle products.
By using our website, you agree that you are at least 18 years old or accessing under the supervision of a parent/guardian.
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page.
SnugHub is a brand owned and operated under Digiaddition Marketing. All payments, billings, and related transactions for SnugHub are processed through Digiaddition Marketing.

2. Products & Orders

All products listed on SnugHub.in are subject to availability.
We reserve the right to limit quantities, cancel orders, or refuse service at our sole discretion.
Product images and descriptions are for reference only; minor variations may occur.

3. Pricing & Payments

All prices are listed in INR and include applicable taxes unless stated otherwise.
We accept payments via UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (COD) where available.
Payment information provided by you must be accurate, valid, and complete.

4. Shipping & Delivery

Orders are typically processed within 2–5 business days. Delivery times may vary depending on your location.
We partner with third-party courier services; delays due to logistics are beyond our control.
Risk of loss passes to you once the product is shipped.

5. Returns & Refunds

Please review our Return & Refund Policy for detailed terms.
Eligibility for returns depends on product condition, time frame, and our policy.
Refunds, where applicable, are processed through the original mode of payment.

6. Customer Support & Communication

For support, customers may reach us via our official Contact Us page.
While we strive to respond to queries, responses may be limited to business hours and subject to availability.
We are not obligated to provide telephonic assistance unless required by law.

7. Intellectual Property

All content on SnugHub.in, including logos, images, product descriptions, and graphics, is the property of SnugHub and protected under copyright and trademark laws.
Unauthorized use, reproduction, or distribution of our content is prohibited.

8. Limitation of Liability

SnugHub.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the value of the product purchased.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

10. Contact Information

For any queries regarding these Terms, please reach us via our Contact Us page .