Privacy policy

This Privacy Policy explains how SnugHub (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from snughub.in (the “Site”).

Information We Collect

When you use our Site, we may collect the following information:

Device Information

  • Details about your browser, IP address, time zone, and some cookies installed on your device.

  • Information on how you interact with our Site, including pages visited, search terms, and clicks.

Order Information

When you make a purchase, we collect:

  • Name, billing and shipping address

  • Payment details (excluding full card numbers, which are securely processed by our payment gateway)

  • Email address and phone number

  • Order history

Additional Information

If you contact us through our Contact page, we may also collect the information you choose to provide (such as inquiries or feedback).

SnugHub is a brand owned and operated under Digiaddition Marketing. All payments, billings, and related transactions for SnugHub are processed through Digiaddition Marketing.

How We Use Your Information

We use your personal information to:

  • Fulfill your orders (including processing payment, arranging shipping, and providing invoices/order confirmations).

  • Communicate with you about your purchase or inquiries.

  • Screen for fraud and security risks.

  • Improve and optimize our Site performance.

  • Provide you with relevant updates, promotions, or marketing (if you have opted in).

Sharing Your Information

We share your personal data with trusted third parties only to help us operate our business, such as:

  • Shopify (our e-commerce platform). Read Shopify’s privacy policy

  • Payment gateways (for secure processing of transactions).

  • Courier partners (for shipping and order delivery).

  • Analytics tools such as Google Analytics, to understand customer behavior and improve our website.

We may also disclose personal data if required to comply with laws, regulations, legal requests, or to protect our rights.

Cookies

Like most websites, SnugHub uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.

Data Retention

We maintain your Order Information for our records unless and until you request deletion. Certain information may be retained for legal, regulatory, or tax compliance.

Your Rights

  • You have the right to access, correct, or request deletion of your personal data.

  • You can opt out of marketing emails by clicking the unsubscribe link in any email.

  • If you believe your data has been misused, you can contact us via our Contact Us page.

Security of Your Information

We implement industry-standard security measures to protect your information, but we cannot guarantee 100% security due to the nature of the internet.

Minors

The Site is not intended for individuals under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “last updated” date.

Contact Us

For more information about our privacy practices, or if you would like to make a complaint, please contact us through our official Contact Us page.