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❓ Frequently Asked Questions

How long does delivery take?

We usually deliver within 3–7 business days across most serviceable PIN codes. Remote areas may take slightly longer

Do you offer free shipping?

Yes! We offer free shipping on all prepaid and COD orders across India.

What is your return policy?

You can request a return/replacement within 3 days of delivery for damaged, defective, or wrong items. For hygiene reasons, some items (like lingerie & beauty products) are non-returnable.

Do you provide Cash on Delivery (COD)?

Yes, COD is available on most orders across India. You can also pay via UPI, debit/credit cards, and wallets.

Are SnugHub products authentic?

Absolutely. All our products are hand-picked, quality checked, and shipped directly by SnugHub. We do not sell fake or duplicate products.

How can I track my order?

Once shipped, you’ll receive an SMS/email with a tracking link so you can follow your order until delivery.

Q7. Do you ship internationally?

Currently, we only deliver within India. International shipping will be announced soon.

Are there any hidden charges?

No. The price you see at checkout is the final price. No hidden charges or extra fees.

How often do you add new products?

We update our store with fresh drops every week so you can always find the latest trends in fashion, beauty, home, and smart lifestyle products.